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Alarm Permits

Crime Analysis & Statistics

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1. How do I obtain crime statistics for my neighborhood?

Criminal Investigations

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1. Why does it take so long for a detective to call me back after I've reported a crime?
2. How can I check on the status of my case?
3. How do I get my stolen property back after the police have recovered it?
4. My friends told me who stole my stuff and I told the police, but they won't arrest him. Why is that?

Economic Development

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1. How do I obtain a building permit?
2. How do I obtain a Sign Permit?
3. Does Deer Park have zoning?
4. Does Deer Park offer business incentives?
5. What are Deer Park's city limits?
6. Who are Deer Park's top employers?

Emergency Services - Fire Marshal

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1. What is a fire inspection?
2. How can I prepare for the inspection?
3. What is the International Fire Code 2012?
4. How often will my business or property be inspected?
5. What if I have a question about the inspection and fire code violations?
6. Why does the city conduct Fire Inspections?
7. A Fire Inspector found a violation of the Fire Code in my building, what must I do?
8. How long do I have to correct the fire code violations noted on an inspection?
9. If I fail to make corrections to a fire code violation, what happens?
10. The Fire Inspector told me that a re-inspection is necessary, why?
11. Can I schedule a Courtesy Inspection or Fire Code Consultation?
12. Why am I being told I have to install a Fire Alarm System?
13. Why am I being told I have to install a Fire Sprinkler System?
14. Is my building is "Grandfathered" from having to meet current codes?
15. How is the occupant load for my building calculated?
16. When do I need a permit?
17. How do I get a permit application?
18. The Fire Inspector told me that a re-inspection is necessary, why?
19. There is a leaking fire hydrant on my street. Who is responsible for repairing it?
20. Why does the Deer Park Volunteer Fire Department make so much noise when they respond to a call?
21. SMOKE DETECTORS SAVE LIVES!!
22. Is one smoke detector enough?
23. Where should I install smoke detectors?
24. What type of smoke detectors are there?
25. How do I maintain my smoke detectors?
26. What should I do if I hear a smoke detector's alarm sound?
27. My smoke detector is "chirping". What should I do?
28. Who do I call to complain about tall weeds, fire hazards or abandoned autos?
29. Why do so many fire apparatus respond to simple incidents?
30. How come I see fire trucks with full lights and sirens go through a red light at intersections and then, after they go through, they turn off their lights and slow down?
31. Why do I see firefighters cutting holes in the roof of a building on fire?
32. Who do I call about a fire extinguisher that doesn't work?
33. How can I become a member of the Deer Park Volunteer Fire Department?
34. How do I get a copy of a fire incident report from the Deer Park Volunteer Fire Department?
35. Where is Deer Park Fire Marshal's Office located?

Engineering

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1. Does the city keep a copy of my house plans?
2. Will the city help me locate my water and sewer lines?
3. I have heard that I am suppose to "Call Before You Dig", why is that and who do I call?

Finance Department

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1. What is the City's sales tax rate?
2. Does the City auction surplus property?

Knox Box Rapid Entry System

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1. How does the Knox Box System work?
2. Why should I install a Knox Box?
3. How secure is a Knox Box?
4. What if I change my locks?

Library

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1. How do I get a library card?

Library - Adult FAQ

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1. How do I get a library card?
2. How can I renew my books?
3. How much is an overdue fine?
4. Can I check out books if I don't have my library card with me?
5. What if the library does not have the material I need?
6. Does the library have Wi-Fi access?

Library - Youth FAQ

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1. How old does a child have to be to get a library card?
2. Who can sign as responsible party for a child's card?
3. What programs do you have for kids?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Municipal Court

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1. What forms of payment do you accept?
2. If I pay my citation before the scheduled court date, do I still need to appear in court?
3. Do I need to hire an attorney to represent me in court?
4. Can I reschedule my court date over the phone?
5. How do I find out how much my fine is?

Parks & Recreation

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1. How do I get a game room card?
2. What sports are available for the youth of Deer Park?
3. How can I volunteer with the Art Park Players?
4. How can I purchase tickets to an Art Park Players performance?
5. What dance classes are offered through the Art Park Dancers?
6. How can I register my child for a dance class?
7. How can I register my child for the A.S.A.P. Program?
8. What schools does the A.S.A.P. Program service?
9. How do I schedule required community service with the Parks and Recreation Department?
10. Do I have to be a Deer Park Resident to participate in programs?
11. Does the Parks and Recreation Department have facilities available to rent?
12. What is the Adopt-A-Spot Program?
13. Are the fields at the Adult Softball Complex available for rent?
14. Can I sign up as an individual to play on a softball/ flag football team?

Police Community Services

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1. How do I sign up for the Police Ride Along Program?
2. What is the Shepherd's Program and how do I sign up to participate?
3. What is the "Are You Ok?" Program and how do I sign up to participate

Police Records

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1. Once I submit my request in writing how long will it take for me to receive a copy of what I ask for?
2. I was involved in an auto accident, how long do I have to wait to request a copy of the accident report?
3. I do not have the case number, what do I need to include in my request?

Public Works

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1. What day do you spray for mosquitoes?
2. What should I do if I experience sewer problems?
3. How do I go about getting a culvert installed in the open ditch in my front yard?
4. How do I dispose of old appliances?
5. How do I report a street light outage or other street light issue.
6. Who do I call regarding speed hump request?
7. Do I need a permit to add on to my house?
8. When are the free trash bags distributed?

Public Works - Animal Control

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1. How do I adopt a pet?
2. What can I do about possums or raccoons in my yard?
3. How many dogs or cats are allowed at one residence?
4. Is the keeping of livestock allowed in Deer Park?
5. Am I required to license my dog or cat?
6. Are residents allowed to keep chickens and other fowl within the city limits?

Public Works - Building Department

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1. Where do I go to obtain a building permit?
2. Do I have to pull a permit to perform electrical work at my home?
3. Do I need to pull a permit to do plumbing work at my home?
4. What do I need to bring in with me when I pull a building permit?
5. What are the requirements for a storage building / shed?
6. What are the requirements for building a fence?
7. Do I need a permit to add on to my house?

Public Works - Code Enforcement

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1. How do I request Code Enforcement Action or a suspected violation complaint with the City?
2. How many dogs or cats are allowed at one residence?
3. My neighbor refuses to mow or take care of their yard, what can I do?

Public Works - Comprehensive Update

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1. What is a Comprehensive Plan?
2. What is the purpose of the Plan?
3. Why should I get involved?

Public Works - Sidewalk Maintenance

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1. How do I report a broken sidewalk?

Public Works - Street & Drainage Maintenance

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1. How do I report a blocked storm drain?
2. How do I go about getting a culvert installed in the open ditch in my front yard?

Public Works - Water & Sewer Maintenance

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1. Who do I call for a water leak?
2. Where does our drinking water come from?
3. What should I do if I experience sewer problems?

Registered Sex Offenders

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1. What is Megan's Law and What does it mean for you?
2. Do all people convicted of a sex offense have to register?
3. What restrictions do sex offenders have?
4. What is the difference between probation and parole?
5. Can sex offenders live anywhere?
6. Can they go to school grounds, parks, or community centers?
7. Do sex offenders have to post signs at their homes?
8. How often do sex offenders have to register?
9. Is it a crime for an offender to not live where they are registered?
10. What information can I get on a sex offender?
11. Are schools notified of sex offenders?
12. Will the Deer Park Police Department come out and talk to groups about sex offenders and child abuse?
13. How many sex offenders live in Harris County?
14. Can I search for sex offenders online?
15. Do sex offenders have to register in other states?
16. Isn't someone supposed to let us know when a sex offender moves in?
17. What does the risk level mean?
18. If a sex offender has a low risk does that mean they are not too dangerous?
19. Do some offenders get away with not registering?
20. Do we (civilians) have the right to print out flyers from the DPS website of sex offenders and pass them out in the community?
21. Do sex offenders have rights?
22. Can we report a sex offender that is acting suspicious?
23. Can sex offenders live with children?
24. Do juveniles adjudicated of a sexual crime have to register as a sex offender?
25. How long does a sex offender have to register?

Tax Office and Utility Billing

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1. Does the city provide electronic delivery of utility bills?
2. What are the requirements for starting new utility service?
3. Does the city offer a property tax homestead exemption?
4. Where can I pay my property taxes?
5. When are property taxes due?
6. When is my bill due?
7. Where can I pay my city utility bill?
8. How do I read my water meter or check for leaks?
9. when is my water meter read?
10. Does the city make adjustments for leaks or filling pools?
11. When is garbage picked up?
12. Where can I purchase garbage bags?
13. What are the city's water, sewer, and storm water?
14. Does the city offer automatic draft to pay my utility bill? if so, how do i sign up?
15. Does the city accept credit card payments? Are the payments accepted online or by phone?
16. What is the city's property tax rate?
17. Does the city offer an over 65 or disability exemption?
18. Where do I get more information on the value being assessed on my house or information on exemptions?