FAQs • Deer Park, TX • CivicEngage

How do I go about getting a culvert installed in the open ditch in my front yard?: Fill out the Culvert Request Form and submit it to the public works department. After your information is reviewed by the Engineering Department you will be contacted with information concerning what size culvert you need to purchased. Please do not purchase any culvert material until after we contact you. After the culvert material has been purchased and delivered at your home, contact the Public Works Department and a work order will be issued for our Street Maintenance crew to install the culvert at no charge to the resident. Start by filling out the Culvert Request Form (PDF).

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Public Works

1. What day do you spray for mosquitoes?: Nothing takes the fun out of an evening barbecue outdoors like a bunch of bloodthirsty mosquitoes. During the mosquito season the Public Works Department sprays on a regular basis. View our Mosquito Spraying Schedule.

2. What should I do if I experience sewer problems?: Before you call a plumber, always give the Public Works Department a call. We will send our sewer maintenance crew out to check the sewer main. It is possible the problem could be a blockage in the sewers main line. If that is the case our crews will clear the line and alleviate the problem therefore saving you the cost of hiring a plumber. Give us a call and let us check it out. If the sewer problem is on the cities side we will fix the problem. If the problem is on the homeowners side we will notify you and inform you that, yes, you need to call a plumber. Give us a call first at 281-478-7253.

3. How do I go about getting a culvert installed in the open ditch in my front yard?: Fill out the Culvert Request Form and submit it to the public works department. After your information is reviewed by the Engineering Department you will be contacted with information concerning what size culvert you need to purchased. Please do not purchase any culvert material until after we contact you. After the culvert material has been purchased and delivered at your home, contact the Public Works Department and a work order will be issued for our Street Maintenance crew to install the culvert at no charge to the resident. Start by filling out the Culvert Request Form (PDF).

4. How do I dispose of old appliances?: Old appliances should be placed at your street curb on your second scheduled trash day. For example if your trash is picked up on Mondays and Thursdays you would set the appliance out on Thursday.
Be sure to secure doors on refrigerators, freezers, stoves, etc. to prevent children from getting inside. Either remove the doors completely or secure with duct tape or rope.

5. How do I report a street light outage or other street light issue.: Street light outages and other issues should be reported to CenterPoint. For easier access use their online portal.

6. Who do I call regarding speed hump request?: The City of Deer Park no longer installs speed humps on any street within the city. Though some streets in town do have existing speed humps, since there installation it has come to our attention that the speed humps prevented our street sweeper from being able to clean the street. It was also noticed that the speed humps could interfere with drainage during rain storms. Therefore we are no longer installing new speed humps.
If you are having problems with vehicles speeding down your street you should contact the police department (281-479-1511) and ask if they can patrol the area more often.

7. Do I need a permit to add on to my house?: Yes, any home addition will require permits. Please visit our permit page for more information.

8. When are the free trash bags distributed?: Last year, the City instituted a new method of garbage bag distribution, which no longer includes residential doorstep delivery. This fall, beginning on Monday, Oct. 7 through Saturday, Oct. 26, the City will operate a garbage bag distribution center in the west parking lot of the Jimmy Burke Activity Center, located at 500 W. 13th St. The hours of operation of the distribution center will be 6am to 6pm on weekdays and 7am to 4pm on Saturdays (Oct. 12, 19& 26). Residents will be able to drive through and pick up 2 free boxes of garbage bags through Oct. 26. In late September, residential customers will receive a lime-green colored coupon in the mail, which will be required to redeem the garbage bags. Beginning Oct. 28 through Nov. 27, residents who have not yet obtained their garbage bags will be able redeem their 2 boxes of garbage bags at no cost by visiting the Utility Billing Dept. at City Hall, Monday through Friday, 8am-5pm. After the Nov. 27 deadline, the garbage bags will be available for sale in the Utility Billing Dept. at City Hall, Monday through Friday, 8am-5pm, excluding holidays.