Finance/Water Billing
The Utility Department or Central Collections is responsible for the billing and collection of revenues for water, sewer and commercial garbage service, plumbing, electrical and building permits; garage sale permits; and miscellaneous fees associated with permits and license fees and public information requests.
Water bills are mailed the first of each month, are payable by the
20th of the same month, and can be paid by mail, online, electronic draft,
or in person. Credit Card payments are also accepted.
A drive through window and a 24-hour payment drop box are available
for your convenience. To obtain information about setting up automatic
draft contact the billing office at 281-478-7221.
Complaints about water quality, sewage stoppages or information
on leaking fire hydrants should be directed to the Public Works
department. Public Works can be reached at 281-478-7253 or, if after
hours, contact the Police Department at 281-479-1511.
 Pay Water Bill Online
Garage Sale Permits
Garage Sale permits are required in Deer Park and can be obtained
at the Utility department located in city hall. Downloadable forms
are available on-line in our E-government area. The cost of the
permit is $10.00 for ten days. A resident may hold only two garage
sales per year at any one physical address. A $25.00 deposit is
required for a garage sale sign permits. Contact the Utility Department
at 281-478-7221 for additional information.
New Service
New customers can apply for water service Monday through Friday
from 8:00 a.m. until 5:00 p.m. A $100.00 deposit is required to
establish new service.
Transfer/Disconnect Service
You may transfer or disconnect service over the phone by calling
the Utility Department during regular office hours. The deposit
is applied to the last bill and any remaining balance is billed
to the customer. In the event of a disconnect due to non-payment,
a $35.00 service fee is applied for service during regular
office hours and a $60.00 service fee is applied for after
hours service. A customer must pay any past due amount plus
any fees prior to re-connection of service.
If you have any customer service concerns or suggestions please contact Jeffery Johnson at 281-478-7220 or email at jjohnson@deerparktx.org |
