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Utility Billing / Central Collections

Responsibilities
The Utility Department, also known as Central Collections, is responsible for the billing and collection of revenues for water, sewer, and commercial garbage service, as well as plumbing, electrical, and building permits, garage sale permits, and miscellaneous fees as collected by the city.

Comments & Complaints
Comments and complaints about water quality, sewage stoppages, or leaking fire hydrants should be directed to the Public Works Department via email or by calling 281-478-7253. If after-hours assistance is needed, contact the Police Department at 281-479-1511.

Disconnected Services
If your services have been disconnected due to non-payment, we regret to inform you that you cannot pay online in order to restore service. Payments must be paid in office or at the drive-thru at City Hall in order to begin the process of reconnection.

Water Rate Update
The water sewer system of the City of Deer Park is a self-supporting system.   All revenue that is collected through water and sewer billing is only used to maintain the water sewer system. The funds collected pay for needed replacement of water and sewer lines, adding new water and sewer lines, treatment of water and wastewater, maintaining the water and sewer treatment facilities, as well as managing future expansion needs of the system. 

This past year the City conducted a rate study to determine the needs of the water sewer system.  As such the City Council approved a five percent (5%) increase in water and sewer rates to meet the needs of the water sewer system of the City.  Customers will see the new rates on their water bills in December 2015.

The increase of the monthly base rate for the first two thousand gallons of water and sewer went from $21.52 to $22.60. The water and sewer rates for each additional thousand gallons of water also increased. Each additional thousand gallons of water went from $4.16 to $4.37. Sewer billing is based on water consumption, and each additional thousand gallons of sewer went from $4.48 to $4.70.  


Contact Us
Jeffery Johnson
Tax Assessor Collector / Utility Billing Manager
Email

710 E. San Augustine
Deer Park, TX 77536

Ph: 281-478-7221 Water
Ph: 281-478-7231 Tax
Fax: 281-478-7219

Hours
Monday - Friday
8 a.m. - 5 p.m.